Transitional Housing Case Manager

· Charleston, Illinois
Employment Type Part-Time
Minimum Experience Entry-level
Compensation $15.75-$17.75 per hour

Position: Director of Housing


HOPE of East Central Illinois is dedicated to ending domestic violence by providing a wide range of services for victims and facilitating social change. We are currently seeking to fill a part-time Transitional Housing Case Manager role within our Charleston office. HOPE of East Central Illinois offers paid time off and a competitive salary.


Job Description:

Exempt.  Part-time position, 20 hours per week. The Transitional Housing Case Manager role may require some evenings and flexible hours. This position is responsible for case management and advocacy services for adult clients and their dependents in our transitional housing program. Major duties include providing direct services to clients including emergency shelter, crisis intervention, long-term counseling, life skills and housing stability. Reports to the Director of Housing.



  1. Complete client intakes and assessments
  2. Provide counseling, assistance with life skills, advocacy, and other direct services as necessary
  3. Assist in facilitation of life skills groups and tenant meetings
  4. Provide transportation
  5. Establish safety and goal plans with clients and assist them in obtaining, maintaining, and updating those goals
  6. Monitor and evaluate progress towards goals
  7. Document all interaction with clients
  8. Assist in updating and maintaining client files
  9. Implement and monitor agency’s policies and procedures to assure client safety
  10. Cover hotline and provide back-up services as necessary
  11. Other duties assigned


Position Requirements:


Education /Certification                                                                                        Required        Preferred

  • Valid Driver’s License and Auto Insurance                                                         X
  • Associates Degree Required                                                                                X
  • Bachelor’s Degree Preferred                                                                                                        X
  • 40-Hour Training in Domestic Violence                                                                                      X
  • Successful completion of a background check                                                 X


Experience                                                                                                               Required        Preferred

  • 1-3 Years of Job Related Experience                                                                   X
  • Experience working with Victims of Domestic Violence                                                         X


Abilities                                                                                                                    Required        Preferred

  • Sitting or prolonged standing                                                                             X
  • Ability to lift a minimum of 40 pounds                                                             X
  • Excellent written and oral communication skills                                             X
  • Basic computer skills                                                                                           X
  • Ability to read and understand written information                                       X
  • Competency recognizing and responding effectively to survivors
    who are evidencing trauma responses                                                              X
  • Ability to utilize sound judgment and problem solving skills                         X
  • Must be a team player                                                                                         X
  • Ability to communicate with and empower clients                                        X
  • Commitment to non-violence within families and homes                             X



Scope of the Position:

The Transitional Housing Case Manager must be willing to engage in direct communication in an effort to contribute to a healthy positive work culture. An understanding of housing issues, knowledge of community resources and a sensitivity to the needs of survivors and their children is required. Candidates must also be committed to and comfortable with diversity and demonstrate commitment to inclusivity. Successful candidates must be able to communicate and work effectively with a diverse population of clients and must be able to work effectively as an individual as well as a team member.


Successful candidates will demonstrate an ability to commit to the philosophy and programming at HOPE of East Central Illinois, which includes a commitment to survivors and a shared belief in helping to create a society free from violence. HOPE is an equal opportunity employer offering a competitive wage.

Thank You

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  • Location
    Charleston, Illinois
  • Employment Type
  • Minimum Experience
  • Compensation
    $15.75-$17.75 per hour